1. Introduction

Welcome to www.nineten.in, operated by Nineten. By accessing or using our website, you agree to be bound by these terms and conditions.

2. Acceptance of Terms

By using our site, you accept these terms and agree to comply with all applicable laws and regulations. We reserve the right to update these terms at any time, and your continued use of the site constitutes acceptance of any changes.

3. User Obligations

To use our site, you must be at least 18. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account

4. Product Information

We strive to provide accurate product descriptions and pricing. However, we do not guarantee that the information is error-free. Products may not always be available, and we reserve the right to limit quantities.

5. Ordering and Payment

Orders are subject to acceptance. We accept Online Prepay/ Cash on Delivery. Prices are subject to change without notice and include applicable taxes and fees.

6. Shipping and Delivery

Shipping methods, costs, and delivery times are provided during checkout. We are not responsible for delays caused by shipping carriers.

7. Returns and Refunds

Returns are accepted within 7 days of receipt. To process a return, send us a mail at info@nineten.in. Rfunds are issued to the original payment method, subject to our return policy.

8. Intellectual Property

All content on our website is owned by Nineten and protected by intellectual property laws. Unauthorized use of our content is prohibited

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our site. Our liability is limited to the maximum extent permitted by law.

10. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your data. Please review it to understand our practices.

11. Governing Law

Any disputes will be resolved in the courts of Dehradun

12. Dispute Resolution

Disputes will be resolved through [arbitration/mediation] in Dehradun. Please contact us before initiating any formal dispute resolution

13. Contact Information

For any questions or concerns, please contact us at +91-8384850139.

14. Miscellaneous

If any provision of these terms is found to be unenforceable, the remaining provisions will still apply. These terms represent the entire agreement between you and Nineten.

1. We ship across India. We also provide the Cash on Delivery payment option

    

    

   • Wegive the estimated time of delivery on the shipping page which is around 3-5 days across India. However, these are indicative and depend on our shipping partner.
   • The delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.
   • Your purchases may reach you from various locations in more than one package. But rest assured, you will be charged one delivery fee for the entire order.
   • As soon as your package ships, we will email you your package tracking information.
   • Cash On Delivery option is not a trial option and payment is necessary before accepting the order. Any refusal of CODorders will result in deactivation of the COD option for future orders
   • In some pin codes, our shipping partners do not support COD and hence the option might be unavailable. For any queries, please contact our customer WhatsApp helpline
   • In case of any special time bound delivery requirements, please share an email with us and leave comments in the order about the requested time of delivery. We will try our best to fulfill the order within the time requested but we cannot guarantee the same
   • Orders placed in India are catered by safe and reliable courier companies likeDelhivery, Ecom Express and Amazon Shipping
   • We are bound in coverage by their reach even though we use some of India's largest logistics companies for shipping. In case your address is in a location not served by them we would contact you to find an alternative solution to make your products reach you.
   • For any cancellations,we require an email within 4 hours of the order being placed. If the order is shipped out, cancellations will not be accepted. We will be unable to process any refund if an order is cancelled at the doorstep or if there have been 3 failed attempts to deliver the parcel by our delivery partner

   In case of any queries and doubts, we are happy if you write to us at info@nineten.in

1. Introduction

Welcome to nineten.in (the "Site"), operated by Nineten ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit and use our Site and services. By using our Site, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

- Types of Information: We collect personal information that you provide directly to us, including:

- Contact Information: Name, email address, phone number, and mailing address.

- Payment Information: Credit/debit card details or other payment methods.

- Account Information: Username, password, and order history.

- How We Collect: This information is collected when you:

- Create an account or make a purchase.

- Subscribe to our newsletter or marketing communications.

- Contact us for customer support.

2.2 Non-Personal Information

- Types of Information: We collect non-personal information about your interaction with our Site, such as:

- Technical Data: IP address, browser type, operating system, and device information.

- Usage Data: Pages visited, time spent on the Site, and links clicke

- How We Collect: This information is collected through cookies, web beacons, and similar tracking technologies.

3. How We Use Your Information

3.1 To Provide and Improve Services

- Order Fulfillment: To process and manage your orders, including payment processing and shipping.

- Customer Support: To respond to your inquiries, provide assistance, and address any issues.

3.2 For Marketing and Communication

- Promotions: To send you promotional materials, newsletters, and updates about our products and services. You can opt out of receiving these communications at any time.

- Personalization: To personalize your shopping experience based on your preferences and previous interactions.

3.3 For Legal and Security Purposes

- Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.

- Security: To detect, prevent, and address fraud, abuse, and other security risks.

4. How We Share Your Information

4.1 Third-Party Service Providers

- Partners: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing partners.

4.2 Legal Requirements

- Disclosure: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

4.3 Business Transfers

- Mergers and Acquisitions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

- Definition: Cookies are small files stored on your device that help us improve your experience on our Site.

5.2 How We Use Cookies

- Purpose: We use cookies to:

- Enhance Functionality: Remember your login details and preferences.

- Analyze Usage: Track user behavior to improve our Site.

- Target Advertising: Display personalized ads based on your interests.

5.3 Managing Cookies

- Options: You can control and manage cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our Site.

6. Data Security

6.1 Security Measures

- Protection: We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.

6.2 Limitations

- No Absolute Guarantee: While we strive to secure your data, no system is completely foolproof, and we cannot guarantee the absolute security of your information.

7. Your Rights

7.1 Access and Correction

- Rights: You have the right to access and update your personal information that we hold. You can do so by logging into your account or contacting us directly.

7.2 Deletion

- Request: You may request the deletion of your personal information, subject to certain legal and contractual obligations.

7.3 Opt-Out

- Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us.

8. Children's Privacy

Our Site is not intended for children under the age of [13/16]. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our Site. Your continued use of our Site after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

- info@nineten.in

- E-124, Nehru Colony, Behind LIC Div Office, Dehradun

- +91-8384850139